Effective Date: January 1, 2026
Thank you for shopping with Yellow Oleander. We are committed to delivering your orders safely and efficiently. Please review our Shipping Policy below.
1. Order Processing
- Orders are typically processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Once your order is shipped, you will receive a confirmation email or message with tracking details, if available.
2. Shipping Coverage
We currently ship across India.
For delivery to remote or special locations, additional delivery time may apply.
3. Estimated Delivery Time
| Location | Estimated Delivery Time |
|---|---|
| Maharashtra | 2–4 Business Days |
| Major Cities | 3–6 Business Days |
| Other Locations | 5–8 Business Days |
| Remote Areas | 7–10 Business Days |
Delivery times are estimates and may vary depending on courier availability and unforeseen circumstances.
4. Shipping Charges
- Free Shipping may be available on selected products or promotional offers.
- Standard shipping charges, if applicable, will be displayed during checkout before payment.
5. Order Tracking
Once your order has been dispatched, you may receive tracking information via:
- SMS
Customers can use the tracking information provided to monitor the status of their shipment.
6. Delivery Delays
Delivery delays may occur due to:
- Weather conditions
- Public holidays
- Natural disasters
- Transportation disruptions
- Courier service issues
- Incorrect shipping information provided by the customer
Yellow Oleander shall not be held responsible for delays caused by factors beyond our control.
7. Incorrect Address
Customers are responsible for providing accurate shipping information.
If an incorrect or incomplete address is provided:
- Delivery may be delayed.
- Additional shipping charges may apply.
- Orders returned to us due to incorrect addresses may require re-shipping charges.
8. Damaged or Missing Packages
If you receive:
- A damaged package,
- An incorrect item,
- Or if your package is missing,
please contact us within 48 hours of delivery with photos and order details.
We will investigate the issue and provide an appropriate resolution.
9. Multiple Shipments
For orders containing multiple items, products may be shipped separately depending on stock availability and warehouse locations.
10. Order Cancellation
Orders can only be canceled before they have been dispatched.
Once an order has been shipped, cancellation requests may not be accepted.
11. Contact Us
For any questions regarding shipping and delivery, please contact:
Yellow Oleander
📍 Address:
505, Tower 3, Gera Skyvilla, Gera Greensville,
Kharadi, Pune – 411014, Maharashtra, India
📞 Phone:
+91 8799956125
✉️ Email:
Yellowoleander1@gmail.com
We appreciate your trust in Yellow Oleander and thank you for choosing us.